Saturday, November 16, 2013

FAQs: References

(Please note that you can click on any of the images in this page to see them at full-size.)

Q: I lost my password. How can I recover it?
1.       Visit https://econjobmarket.org/ and look for the candidate sign in area in the bottom right corner of the page. Click on the “Click here to recover lost password” link.

2.       Enter your email address and click “Recover.” 


3.       Check your email. If you don’t receive an email after a couple minutes, check your spam folder. Some universities have overaggressive spam filters.

4.       If you cannot find the email in your spam filter, contact support as a last resort, and say that you have already exhausted these steps prior to emailing support.



Q: How do I designate someone to be my proxy?
1.       Log into your account at https://econjobmarket.org/ using your email and password.

2.       Under the ‘Proxy’ section, click on “To appoint a proxy click here.”


3.       Fill in your proxy’s E-mail address and name. You can also easily adjust your notification settings to allow your proxy to receive all email notifications by checking the box at the bottom of the form. After completing the form, click “Set new proxy.”



Q: How do I change my proxy?
1.       Log into your account at https://econjobmarket.org/ using your email and password.

2.       Under the ‘Proxy’ section, click on “Change.”



3.       Fill in your new proxy’s E-mail address and name. You can also easily adjust your notification settings to allow your proxy to receive all email notifications by checking the box at the bottom of the form. After completing the form, click “Set new proxy.”



Q: How do I remove my proxy from my account?
1.       Log into your account at https://econjobmarket.org/ using your email and password.

2.       Under the ‘Proxy’ section, click on “Dismiss.”



Q: I’ve switched jobs. How can I update my email address associated with EconJobMarket.org?
1.       If you remember your password, log into your account at https://econjobmarket.org/ using your old email address and password.

2.       Click on “Update my information.”


3.       Fill in your new information and click “Apply Changes.”

4.        If you do not remember your old password, and you are unable to access your old email to retrieve your password, please contact us to remedy the situation.




Q: How do I change a letter of recommendation for a candidate?
You can change a letter of recommendation for particular application by clicking “Show Applications” next to the candidate’s name and then updating each letter to the new one you would like to send.


Q: How long will automatic delivery designation be valid?
                Designation of automatic delivery is valid for 90 days. If the candidate for whom you designate an automatic delivery applies to any positions within that 90 days and assigns you as a reference, your letter will automatically be submitted. After 90 days you will have to reinstate automatic delivery, by clicking on “Re-instate Automatic Delivery” next to the candidate’s name on EconJobMarket.org.


Q: If I set up automatic delivery, will I still be able to send a personalized recommendation for some of my candidate’s applications?
                Yes. You can override the automatic delivery for particular applications by clicking “Show Applications” next to the candidate’s name and then updating the letter to the personalized one you would like to send.



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